Privacy Policy

Effective Date: January 1, 2025

Sadie’s Hotels respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (e.g., credit card details)

  • Identification documents (e.g., passport or ID for check-in)

b. Non-Personal Information:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and usage data

c. Sensitive Information: In some cases, we may collect health-related information (e.g., accessibility needs, dietary restrictions) to enhance your stay.

2. How We Collect Your Information

We collect information in the following ways:

  • Directly from You: When you make a reservation, check in, or contact us.

  • Automatically: Through cookies and other tracking technologies when you visit our website.

  • Third Parties: From travel agencies, booking platforms, or social media interactions.

3. How We Use Your Information

We use your information to:

  • Process and manage reservations and payments.

  • Provide personalized services and recommendations.

  • Communicate with you regarding bookings, promotions, or updates.

  • Comply with legal obligations and security requirements.

  • Improve our services and website functionality.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors (e.g., payment processors, IT support) who assist in our operations.

  • Affiliated Companies: Within our hotel chain for consistent service.

  • Legal Authorities: If required by law or to protect our rights.

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies to:

  • Enhance website functionality.

  • Analyze user behavior for improvements.

  • Serve personalized advertisements.

You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access your personal data.

  • Correct inaccurate or incomplete information.

  • Request deletion of your data.

  • Object to or restrict data processing.

  • Withdraw consent for data usage.

To exercise your rights, please contact us at privacy@sadieshotels.com.

8. International Data Transfers

As a global hotel chain, your data may be transferred and stored outside your country of residence. We ensure such transfers comply with applicable laws and safeguards.

9. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors without parental consent.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be effective upon posting to this page. We encourage you to review this Policy regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Sadie’s Hotels
Utulei, American Samoa
Email: info@sadieshotels.com
Phone: 1 (684) 633-5900

Thank you for choosing Sadie’s Hotels. We value your trust and are committed to safeguarding your privacy.